I provided customer support through ticketing systems and phone calls, resolving issues efficiently and professionally. I also contributed to the creation and maintenance of the knowledge base and FAQ pages to enhance customer self-service and reduce support demand. I performed necessary backlink work in the SEO field, analyzed competitor companies, and improved our company's SEO performance.

I worked as a SAP ABAP and Fiori Consultant in SMOD Business Solutions (SAP HR Service Provider).

I worked as an Oracle HR Cloud Technical Consultant at Athena Information Services. I wrote SQL queries and used BI tools.

I worked on the SAP HCM module at MBIS Consultancy Services.

I received Fiori consultancy training from Ömer Hazıroğlu. During this process, I implemented screen designs in the Enerya project. At the same time, I observed the process of writing ABAP services.

I worked on website translations and mobile interface optimizations in WordPress. I also conducted time studies inside the factory. My internship ended due to Covid-19.

I started my web career with Wix and continued on WordPress, which I learned during my internship. I also designed static web pages with HTML, CSS, and JS.